Information provision customer survey

Thank you for using the HESA Information Provision Service. We hope that we have provided you with a good service and that the data we have supplied meets your requirements. We are keen to ensure that we continue to provide a good service and aim to improve wherever possible, and we can only do this with your help. We would therefore appreciate it if you would take a few minutes to complete this questionnaire.

Contact

 
Where did you hear about the HESA Information Provision Service?





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How did you contact Information Provision?




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Did you look at the Information Provision section of the website?

If yes, how useful did you find this section of the website?


Data extraction and supply

 
Did you find the Information Provision team helpful with your enquiry?


How easy was it for you to resolve any queries arising during your enquiry?


If you received any of the documentation listed, how easy was it to understand?
Data request form
Schedule of supply
Did you consider the time span between the stages of your enquiry to be:
Original request to quotation
Order of data to delivery
If you have received the data via a URL link as a downloadable zip file, how convenient did you find this procedure for obtaining the data?


About the data

 
Did the data meet your requirements?

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Did you find the definitions included to be:



What format was the data supplied in?



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Did you find this format suitable for your needs?

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Did you consider the price of your enquiry to be:



And finally...

 
Would you use this service again?

May we add you to our mailing list?
We would like to keep you up to date on the availability of new datasets, our publications and new products and services that may be of interest to you. Your details will not be passed to any third parties.
Please tick the box if you wish to receive such information:
Please provide an email address we may use to contact you:

Thank you for taking the time to complete this survey

 
If you have any further comments about our service please let us know: