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Graduate Outcomes Contact Details 2017/18 - Email address

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Graduate Outcomes Contact Details 2017/18

Fields required from institutions in All fields

Email address

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Short nameEMAIL

This field records the graduates personal email address.

Applicable toEngland Northern Ireland Scotland Wales



We require a personal email to be returned. This provides the contractor with the best possible route for contacting the graduate.

Email addresses for the following third parties are not permitted: Agents or recruitment agency, companies that support international students studying abroad, referees (e.g. for UCAS), sponsors, university lecturers/ academics, international study centre.

Submission of shared email addresses is not best practice. Where there is a genuine reason for the provision of shared contact data, providers will need to request for a switch to be applied.

Validation in the provider portal will identify duplicate contact details.

Multiple email addresses can be returned (including a current email institutional address in addition to a personal one). Where multiple email addresses for a graduate are known, then provided these remain accurate for the graduate, it is recommended these are all returned to give the contractor additional opportunities to contact the graduate.

The email address must contain at least an '@' sign and a dot ('.'). The '@' must not be the first character of the email address and the last dot must be at least one character after the @ sign.

Provider domain email addresses

Where providers have supplied email addresses for graduates on their domain e.g. [email protected][provider], they should be mindful of the expiry period for these addresses. Some providers allow graduates to keep these addresses for life, others expire them after a fixed period (e.g. six month post-course completion). These email addresses should only be returned as valid graduate contact details for Graduate Outcomes when they are still live accounts on your system. Please refer to your IT department for guidance on the retention policy for such email addresses before submitting them to HESA.

View more guidance on the creation of accurate personal contact details.

Quality rules
Quality rules relating to this entity are displayed here
Reason required To enable a valid method of contact between the contractor and the graduate.
Part of
Field length255
Minimum occurrences0
Maximum occurrences10
Schema components
Element: EMAIL
Data type: EMAILType
Date modified2019-08-08
Change management notesFurther guidance has been added to the Notes section to improve the quality of email addresses.

Contact Liaison by email or on +44 (0)1242 388 531.