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Graduate Outcomes Contact Details record 2020/21

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Provider Portal User Guide

Version 1.0 Produced 2021-11-16

Contents: IDENTITY SYSTEM ROLES | HOME PAGE | GRADUATE OUTCOMES CONTACT DETAILS USER | POPULATION FILE | UPLOADING CONTACT DETAILS | USING THE WEB FORM – UPLOADING AND AMENDING CONTACT DETAILS | QUALITY REPORT | PROGRESS BAR | APPROVAL | UPDATING CONTACT DETAILS | NON-RESPONDERS | MISCELLANEOUS REPORTS | GRADUATE OUTCOMES PERSONALISATION USER | UPLOADING A PROVIDER LOGO | OPT IN QUESTION BANKS | ADDING CAREERS SERVICE URL | GRADUATE OUTCOMES SURVEY RESULTS USER | RESULTS | COHORT SURVEY RESULTS | PROVIDER SURVEY RESPONSE RATES | SECTOR SURVEY RESPONSE RATES | SIC/SOC CODING | COLLECTION SURVEY RESULTS | SUPPORT

It is recommended that providers use either Firefox or Chrome when accessing the provider portal.

IDENTITY SYSTEM ROLES

The HESA Identity System (IDS) enables users to access the Graduate Outcomes provider portal. Users are assigned IDS roles and each role has different access rights within the portal.

Please note that users must accept their IDS roles before they will be able to access the provider portal. More information on the HESA Identity System can be found in our user guide.

Details of the currently available IDS roles can be found in the table below. The full terms and conditions for each IDS role can be viewed in the Identity System.

ROLE DESCRIPTON
Graduate Outcomes Record Contact This role coordinates the interaction of a Provider with the Graduate Outcomes portal including the assignment of other HESA Identity System Organisation Roles to individuals at the Provider. Every Provider must have one Record Contact.
Graduate Outcomes Admin This role assigns other HESA Identity System Organisation Roles to individuals at the Provider.
Graduate Outcomes Contact Details User This role coordinates the graduate contact details collated by the Provider and sent to HESA for the purposes of the Graduate Outcomes survey. Where a Provider can appoint a Contact Details User within HESA’s Identity System, at least one Contact Details User must be appointed.
Graduate Outcomes Personalisation User This role coordinates the personalisation of the Graduate Outcomes portal for the Provider, including uploading the Provider’s logo and the selection of opt-in question banks. Every Provider must have at least one Personalisation User.
Graduate Outcomes Survey Results User This role coordinates the response data available in the provider portal, including response rates, the download of SIC and SOC data and the continual raw feed of survey response data.
Graduate Outcomes Results Record Contact This role controls the assigning of roles used to access Graduate Outcomes results. Every Provider must have one Record Contact, this role may only be assigned once the Data Usage Sign Off form has been completed.
Graduate Outcomes Results Admin This role assigns the Survey Results User to individuals at the Provider.
Graduate Outcomes English FEC Record Contact This role coordinates the interaction of an English FEC with the Graduate Outcomes portal, including the assignment of other HESA Identity System Organisation Roles to individuals at the English FEC. Every English FEC must have one Record Contact.
Graduate Outcomes English FEC Contact Details User This role allows access to the portal in order to view and update graduate contact details provided by the OfS. In order to quality assure the contact details, each provider must have at least one English FEC Contact Details User.
Graduate Outcomes English FEC Admin This role allows individuals to assign other HESA Identity System Organisation Roles (Graduate Outcomes Personalisation User and Graduate Outcomes English FEC Contact Details User) to themselves and others at their provider.

HOME PAGE

Once a user has accepted their IDS role they can access the Graduate Outcomes Provider Portal, which will prompt them to log into the HESA Identity System.

From there, you will be taken to the provider portal homepage. Here you need to select the collection and cohort that you wish to view. Details of which graduates fall into each cohort can be found on the Data Collection Schedule.

GRADUATE OUTCOMES CONTACT DETAILS USER

The following sections of the user guide are relevant for this user:

  • Population file
  • Uploading contact details
  • Using the web form – uploading and amending contact details
  • Quality report
  • Progress bar
  • Approval
  • Updating contact details
  • Non-responders

POPULATION FILE

Population files for each cohort can be downloaded from the provider portal via the ‘Population file’ tab. These can be downloaded in XML format. For those users that require the population file in CSV format this video demonstrates how to open an XML file in Excel.

Please click here to view video.

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For those providers who return student data to HESA, the population file will be automatically generated from your Student or Student Alternative return.

When the provider portal opens for cohort A, the population file is subject to change while Student / Student Alternative submissions are still being made. Upon the upload of a valid Student / Student Alternative file to the Data Collection System, the provider portal will update the population file overnight and it will then be available to download. The transaction number of the corresponding Student / Student Alternative file is displayed in the title of the population file on the provider portal.

Please note for cohort A the population file will not be finalised until the corresponding Student Alternative (CXX054) and Student record (CXX051) have been signed off. Therefore, Graduate Outcomes Record Contacts are advised to liaise with colleagues responsible for submitting student data to HESA, to confirm the final population for cohort A.

For Further Education Colleges (FECs) the information for the population file will be taken from the appropriate student data collection. For Northern Irish FECs this is provided by DfENI from the Consolidated Data Return (CDR). For English FECs, the population file and contact details are provided by the OfS from the Individualised Learner Record.

UPLOADING CONTACT DETAILS

Under the ‘Contact details’ tab on the provider portal home page and then ‘File upload’, you will be able to upload an XML file containing your graduates’ contact details. Select the ‘Choose File’ button, then ‘Upload file’. The details will populate in the ‘Web form’ tab.

The system allows multiple file uploads; for example, you can upload your graduates’ contact details in batches. To successfully load details into the system, the file cannot have any schema or structural errors (please see ‘Types of quality rules’ section for more information). When uploading the same graduate in a subsequent file based on a matching HUSID, the original data will be overwritten with data from the latest file.

A history of the uploaded files can be found in a table at the bottom of the ‘File upload’ screen. The Status column will detail whether the file has successfully loaded into the system.

If you choose to, you can enter your graduates’ contact details directly into the web form rather than using the ‘File upload’ option.

In uploading graduate contact details to the provider portal, Graduate Outcomes Contact Details Users acknowledge that:

  • a) this action involves the processing of personal data;
  • b) they have undertaken any data protection and security training specified by their provider; and
  • c) they will not process data within the provider portal for any purpose other than a task allocated to them by their provider.

USING THE WEB FORM – UPLOADING AND AMENDING CONTACT DETAILS

The web form can be used for editing graduates’ contact details; click the ‘Contact details’ tab on the provider portal home page and then ‘Web form’.

There are search and filter functionalities to help find individual graduates.

You need to select the HUSID/FEPUSID for the graduate you wish to edit.

Please note that OWNSTU, Forenames and Surname cannot be edited and are greyed-out on the screen. This is due to these fields being pre-populated from the Student, Student Alternative or CDR record. If you are aware of any changes to either Forenames and/or Surname this can be done in the change fields: Forenames change/Surname change. Once any changes are made, make sure that you press Save.

Within the web form you can also download the contact details records entered to date in TSV format, by scrolling to the bottom of the page and selecting ‘Download (.tsv)’. If you have any filters applied to your data then these will be applied to the download.

QUALITY REPORT

Details of any quality rules triggering on a contact details file can be found in the ‘Contact Details’ tab, and then ‘Quality Report’. These will be listed as errors, warnings and switched and will either be Provider or Record level rules (explained in the table below).

Errored records need to be resolved as these contact details will not be able to be approved. However, where an error is triggering for a genuine reason, please request a switch by emailing the HESA Liaison team.

Warnings should prompt the provider to check that the data returned is genuine.

Rule filter

Using the rule filter drop-down, providers can select a particular rule to review; by selecting the rule and then ‘Apply filter’. The filter you have selected can be removed by using ‘Reset filter’.

Displaying the quality rules

By default, all the quality rules will be displayed in the table showing the affected graduates. If you just want to review a particular type of quality rule, please ensure that ‘Display records’ is only ticked for the rules you wish to view. This will automatically filter the table.

If you wish to edit the contact details for one of the graduates, you can do so by selecting their ID which will take you to the web form.

There is an option to download all quality rules by selecting the ‘Download quality report’ link beneath the rule filter box. This is available as a .tsv download.

Types of quality rules

There are three types of quality rules that can trigger on the contact details. These are Structural, Provider and Record level and can either be errors or warnings. All errors will need to be rectified for it to be possible to approve the submission.

Rule level Description Example
Structural These rules will prevent your latest file being loaded into the portal because required information is missing. SURNAME.02 - The surname returned in the file does not match the surname in the Graduate Outcomes population.
Provider These rules are applied across the whole submission to date (all files that have successfully loaded). These rules are generally triggered when a threshold for a certain condition is exceeded. EMAIL.02 - It is not normally expected that more than 2% of graduates where GRADSTATUS = null would have returned a telephone number but not an EMAIL.
Record These rules trigger for individual graduate records EMAIL.04 - No email or telephone number has been returned for the graduate.

A full list of the quality rules can be found in the C20071 coding manual.

PROGRESS BAR

A progress bar is located on the ‘contact details’ main tab. Within here, you’ll also find it in the file upload, web form and quality report tabs. This bar informs the provider of the status of their survey collection across 6 cogs.

Each graduate can only have one status, meaning each graduate in the surveyable population will appear once across the six cogs below. Each graduate should move from left to right over the cohort, but may move back if we have exhausted contact details.

The progress bar contains the following information:

  1. No details – this is the number of records for which no contact details have been supplied within a provider’s surveyable population.
  2. Have issues – this is the number of records where we have contact details but they have quality issues that need to be resolved before they can be approved. These can be found in the ‘Quality report’ tab under ‘Contact details’. This cog will continue to change within each cohort to reflect where contact details have been exhausted and providers are required to supply alternatives. The records that have been exhausted will also appear in the graduates identified as having no working contact details report.
  3. Awaiting approval – this is the number of records that have contacts details with no issues but are waiting to be approved. Details on how to approve graduate contact details can be found in the Approval section below.
  4. Sent for survey – this shows the number of records that have been sent to the contact centre for surveying, but for which the survey has not yet been completed by the graduate. It includes graduates who could have simply clicked the link in the email / SMS but not progressed past the first page / question. Once the graduate completes the first question, this number will reduce as they will move into the last two cogs (as relevant). If a graduate’s contact details are accurate but they have simply not engaged with the survey in any way, they will remain in this cog until they do. Graduates that opt-out of the survey prior to the submission of contact details, will remain in this cog.
  5. Survey started – this is the number of graduates that have started the survey but have not yet submitted it. This includes graduates who have at least progressed past the first page / question and could be anywhere in the survey but have not completed the core questions. Our engagement strategy is designed to encourage these graduates to complete the survey.
  6. Surveyed – this is the total number of graduates from a provider that have completed the core questions.

Note – graduates who have chosen to opt-out will either appear in 'sent for survey' or 'survey started' depending on whether they engaged with the survey prior to this request.

How to check statuses

The ‘survey started’ and ‘surveyed’ cogs show the number of cumulative responses up to and including the previous day. This is updated in the provider portal each morning.

To determine what stage in the survey your graduates are at you can either:

  • Click on each of the cogs in the progress bar or
  • Use the status filter on the web form tab – from there you will see the status on the 'quality status' column. See above for definitions of each status.

Additional status filters

The following statuses do not appear in the progress bar but they may be returned in the web form:

  • Non surveyable – these are graduates that are recorded as Graduate.GRADSTATUS 01 (deceased) or 03 (serious illness).
  • Unknown – you should not see this returned for any graduates.

APPROVAL

Before valid graduate contact details can be used for the Graduate Outcomes survey, they must be approved by the submitting provider. Graduate contact details records can only be approved once they have no quality errors associated with them and they are at the ‘Awaiting Approval’ stage on the progress bar as in the image below.

Please note that it is only possible to approve records for cohort A once the corresponding Student / Student Alternative file has been signed off, therefore, we recommend liaising with those responsible for this return at your provider.

Under the ‘Contact details’ tab go to ‘Approval’, here you will have a list of records that can be approved. The provider portal will allow single or multiple valid graduate contact details records to be selected for approval. This can be done by ticking the box for a single record or selecting the ‘Check all’ box and then ‘Approve’ at the bottom of the table.

If selecting records for approval once a filter has been applied, then the ‘Check all’ button will be disabled and cannot be selected, therefore, it is only possible to select individual records at a time to be approved. Once ‘Reset filters’ has been the ‘Check all’ button will be enabled again. If individual records were selected when the filter was applied then once it has been reset, the selected records will still be checked.

Once you have selected ‘Approve’ a message similar to that below will be displayed in the provider portal:

Once you have done this the approved records will then move to ‘Sent to survey’ on the progress bar.

Contact details must be approved for each cohort by the approval deadline in the data collection schedule.

UPDATING CONTACT DETAILS

Providers will be able to update contact details where necessary until the final updates deadline specified for each cohort. Details of the deadlines can be found in the data collection schedule. If any updates are made to contact details, they will need to be approved again. After the final update deadline, it is not possible to send any further updates to the contact centre.

NON-RESPONDERS

Where graduate contact details have been approved and sent to the contact centre, if it has not been possible to elicit a response from a graduate or the contact details provided are not viable (e.g. receive bounce backs from an email address), then there is an expectation that providers must attempt to provide HESA with further contact details.

Providers can supply updated contact details, either by uploading a new file or amending details in the web form and then approving the new graduate contact details.

MISCELLANEOUS REPORTS

Graduates reported by the surveyor as having no working contact details download report (.tsv)

This report includes graduates who have no working contact details i.e. where all contact details supplied have been exhausted. Where there are no records in the report, no hyperlink will be shown. Where there are records to show, providers will be able to download this report in .tsv format and will include the following fields to allow providers to identify the graduates with no working contact details (HUSID, FEPUSID, OWNSTU, FNAMES, SURNAME, FNAMECHNGE, SNAMECHNGE).

The records that appear in this report will also appear in the ‘have issues’ cog. We encourage providers to source alternative contact details for these graduates to increase the chance of them being surveyed. Once the contact details have been updated and reapproved in the portal, the record will no longer appear in this report.

Contact details currently stored in the provider portal (xml)

This report allows providers to download an xml file containing all graduates and contact details supplied for a cohort. This file matches the schema required for the successful upload of a contact details file and therefore providers will be able to download this file, make amendments to contact details and reupload it to the portal. Please note that if no contact details have been uploaded for a graduate, the fields will not be included in this download. In order to add contact details, providers will need to manually enter the opening and closing tags for the field in the correct order as per the schema. To help you with this, a sample XML file can be found here.

It is important for providers to know that any changes to HUSID, OWNSTU, FNAME or SURNAME will lead to schema errors upon upload of the file to the provider portal.

GRADUATE OUTCOMES PERSONALISATION USER

The following sections of the user guide are relevant for this user:

  • Uploading a provider logo
  • Opt-in question banks
  • Adding careers service URL

UPLOADING A PROVIDER LOGO

Providers have the option of uploading their logo to personalise the Graduate Outcomes online survey made available to that provider’s graduates. The inclusion of your provider’s logo is likely to encourage graduates to respond to the survey; we strongly recommend that providers take up this option. If a provider uploads their logo to the provider portal, it will only be included in the banner at the top of its online survey and will not be used by HESA on any other documentation or for any other purpose. This personalisation of the online survey is likely to encourage graduates to respond to the survey and consequently improve provider response rates.

A provider’s logo can only be uploaded to the Graduate Outcomes portal by users holding a Graduate Outcomes Personalisation User role within the HESA Identity System and should not be uploaded by that role holder unless approved by a member of staff who has delegated authority from the Accountable Officer/ Head of Provider to do so.

In uploading the provider’s logo, the Graduate Outcomes Personalisation User acting on behalf of the provider will confirm that HESA is granted a non-exclusive, non-assignable, royalty-free licence to use the provider’s logo (including any registered or unregistered trademarks relating thereto) as set out above and for no other purpose.

To upload the logo under the ‘Personalisation’ tab on the provider portal select the image to upload. This needs to be in either .jpeg or .png format and no bigger than 200kb.

More guidance on the type of logo is available in the logo specification document. We would also recommend speaking to your internal marketing/communications team for support on ensuring the relevant logo is added to the system.

The logo will appear as a ‘Preview’; if you are happy with this, select ‘Upload’. This needs to be done by the approval deadline for cohort A for the logo to be added for the start of the survey. HESA will transfer the logo across to the other cohorts; however, it can be changed or deleted from the provider portal at any time. Any change made to a provider’s logo or deletion will take effect on the online survey immediately. It is the personalisation user’s responsibility to ensure that any logo of the provider uploaded to the provider portal reflects the current logo and branding guidelines of the provider.

If a logo is not available/not uploaded onto the provider portal, then the text of the provider’s name will be displayed in the online survey for that provider’s graduates.

OPT IN QUESTION BANKS

Opt-in question banks are questions that may be asked in addition to the core question bank contained within the Graduate Outcomes survey. There are two types of opt-in question banks:

  • Statutory Opt-In Question Banks (required to be asked by one or more of HESA’s Statutory Customers)
  • Provider Opt-In Question Banks (asked at the option of the provider)

Opt-in questions selected are asked of the entire relevant population e.g. section M – newly qualified teachers would be asked of all those who had graduated from a teacher training course. HESA and the Graduate Outcomes steering group set the Opt-In Question banks. The terms of the Opt-In Question banks will be annually reviewed by HESA and the Graduate Outcomes steering group.

Under the ‘Personalisation’ tab on the Graduate Outcomes portal homepage, there is a section entitled ‘Opt in Question banks’. Providers can view the Statutory Opt-In Question Banks as well as selecting and viewing any Provider Opt-In Question Banks.

Please note that a maximum of three Opt-In Question banks can be selected. This includes both Statutory Opt-In Question Banks and Provider Opt-In Question Banks.

Statutory Opt-In Question Banks

Statutory Opt-In Question Banks will be pre-selected in the provider portal. Providers can’t amend which Statutory Opt-In Question Banks are selected and they will be greyed-out, as in the example below. Statutory Opt-In Question Banks will be selected by Statutory Customers by the end of September each year. Please note that the screen shot below is an example of the ‘Opt in Question Bank’ section of the Graduate Outcomes system and should not be taken as indicating the Opt-In Question banks that may have been selected by Statutory Customers.

Data from Statutory Opt-In Question Banks will be included within the final Graduate Outcomes data set and disseminated in the same manner as the core Graduate Outcomes survey questions.

Provider Opt-In Question Banks

Provider Opt-In Question Banks must be chosen by 23 October 2021 and once selected may not be changed for the relevant collection year. Providers will be charged for the Provider Opt-In Question Banks (see below).

Providers can opt in to Provider Opt-In Question Banks by selecting the ‘Opt in’ toggle next to the relevant provider question bank and clicking ‘Save details’ at the bottom of the page. Please note that the screen shot below is an example of the ‘Opt in Question Bank’ section of the Graduate Outcomes system and does not indicate the Opt-In Question Banks that can be selected by Providers.

Whilst it is at the discretion of graduates to respond to the Graduate Outcomes survey as a whole, where the provider selects to ask Provider Opt-In Question Banks there will be a clear demarcation in the survey that these questions do not form part of the core Graduate Outcomes survey and are optional for a graduate to complete.

As stated above, there is a charge for Opt-In Question banks that are added to the Graduate Outcomes survey. Further information about the costs for these banks can be seen here. When Opt-In Question banks are selected a message similar to that below will be displayed in the provider portal:

Data from the Provider Opt-In Question Banks are included within the final Graduate Outcomes data sets provided to Statutory Customers and depending on the set publication threshold may be used to publish statistical information. Providers will also receive data sets from these Provider Opt-In Question Banks.

Further information

For further information on the contents of each optional question bank please refer to the Graduate Outcomes survey.

ADDING CAREERS SERVICE URL

Providers have the option to add their careers service URL at the end of the Graduate Outcomes online survey so it can be displayed to graduates. This careers section will only show if you choose to upload a URL.

To upload a careers service URL, go to the ‘Personalisation’ tab on the Graduate Outcomes portal home page and then ‘Careers link’. You can then enter the URL into the box and click the Save details button.

Please make sure that the exact web address is entered and format the URL beginning http:// or https://. Please note that HESA will not be undertaking any validity checks of the URL and providers need to ensure that any URL uploaded is accurate and in operation.

GRADUATE OUTCOMES SURVEY RESULTS USER

The following sections of the user guide are relevant for this user:

  • Results

RESULTS

The following sections outline both the cohort and collection survey results tabs in the provider portal.

The cohort survey results include: cohort survey results file, provider survey response rates, sector survey response rates and the SIC SOC data.

The collection survey results include your provider’s final Graduate Outcomes data.

COHORT SURVEY RESULTS

This section will contain the download of survey response data which can be downloaded in either .xml or .tsv format. It is recommended that providers use either Firefox or Chrome when downloading the survey results.

The download of survey data will be a continual raw feed and will be updated in the provider portal on a regular basis. The data is subject to change until the end of the collection year. Once the collection survey results have been made available, access to the cohort survey results will be revoked.

A guidance note has been produced which should be reviewed before the use of any of the survey results data.

The Survey Results coding manual details the data that will be included in this download, in particular the data items page contains links to pages which specify the valid entries.

Once you have selected one of the download option, a message ‘pop up’ similar to the below will be displayed:

Once ‘confirm’ has been selected, the data will be downloaded into a ZIP file, containing a Core table and an Opt-In Question Bank table. Details of the contents of each of these downloads can be found in the ‘file structure of downloadable files’.

Once you have selected to download the data and ‘creating File…’ is displayed please do not refresh the screen; once the download is available it will display ‘Download Survey Results’.

Please note that subjective well-being data will not be included in this download.

The final version of this data will be available at the end of the collection year, once all cohorts have closed.

PROVIDER SURVEY RESPONSE RATES

Provider survey response rates can be filtered using the options available in the provider portal as shown in the images below.

In discussion with the Graduate Outcomes steering group, HESA has set a number of response rate targets for Graduate Outcomes.

Step 1 - select a numerator

  • The numerator will be defaulted to ‘survey completed’. The remaining options align with the different cogs in the progress bar in the provider portal to be able to review where graduates are in the survey.
  • ‘Not sent to surveyor’ includes no details, have issues and awaiting approval in the progress bar.
  • For a reminder of what each status means, visit the progress bar section of the user guide above.

Step 2 – select a denominator

  • The denominator will be defaulted to ‘surveyable population’, which excludes graduates that were coded Graduate.GRADSTATUS = 01 or 03, as they are not included when calculating the response rate.
  • ‘Base population’ is based on the population file for the cohort and will include graduates with Graduate.GRADSTATUS 01 and 03.
  • ‘Details provided to the surveyor’ will display graduates that have had their contact details approved, so this would exclude any graduates whose contact details have not been submitted, have quality issues or have not been approved.

Tip: To view your overall response rate for the cohort, select ‘survey completed’ in step 1 and ‘surveyable population’ in step 2.

You can adjust any of the filters by choosing the options you wish and selecting ‘Apply filter’.

Please note that these tables will not drill down to individual graduates but rather give the overall response rates based on the previous days’ surveying. To view the progress of particular graduates in the survey i.e. whether they have completed the survey, please refer to the progress bar section of the user guide.

Step 3 – Other Filters

The ‘Other Filters’ drop-down will be defaulted to ‘All’, however, response rates can also be viewed for those graduates that were on an initial teacher training course leading to QTS/GTC registration and research council students (definitions provided below). The appropriate filter should be chosen and then select ‘Apply filter’.

  • Initial teacher training course leading to QTS/GTC registration: those graduates that were returned in the Student record as Course.TTCID equals 1, On initial or pre-service teacher training course leading to Qualified Teacher Status or to registration as a school teacher with the General Teaching Council for Scotland.
  • Research council: those graduates that were returned in the Student record as Instance.RCSTDNT equal to 01 – 08.

Provider survey response rate reports

Report 1 – by level of qualification

The response rates will be displayed by level of qualification as a percentage and a count as shown in the table below. Please note that the table is dynamic and will only show the levels that you have in your population for that cohort. For example, if your cohort A population is only postgraduate, then only the relevant postgraduate levels will display.

Report 2 – by subject (HECoS)

The response rates will also be displayed by subject using the Higher Education Classification of Subjects (HECoS) by a percentage and a count. This is based on the XCAH01 derived field.

Where a graduate has more than one XCAH01 code returned for them, their response will be apportioned against the relevant XCAH01 code as below. Details of which XCAH01 code was returned for a graduate’s course in the Student record can be found in the population file available in the provider portal. Information on downloading the population file can be found in the user guide.

  • Where one code was returned then 100% of the response will be returned against that code.
  • Where two codes were returned then 50% of the response will be apportioned to each code.
  • Where three codes were returned then 34% of the response will be apportioned to the first code, then 33% to each of the subsequent codes.
  • Where four codes were returned then 25% of the response will be apportioned to each code.
  • Where five codes were returned then 20% of the response will be apportioned to each code.

SECTOR SURVEY RESPONSE RATES

Once the statistical outputs are released, we will be withdrawing access to the ‘provider survey response rates’ and ‘sector survey response rates’ reports.

The sector level survey response rates are displayed at cohort level and includes the data of all providers in the population for Graduate Outcomes – this includes Higher Education Providers and Further Education Colleges. Please note that due to data protection, we are not able to break down response rates by type of provider.

Sector level survey response rates can be filtered using the options available in the provider portal as shown in the image below. Please refer to the section ‘Provider survey response rates’ for information on the filters that can be applied to the data.

The data displayed on this tab is for information only and is a continual feed, therefore, will be updated on a regular basis. This includes after a cohort is closed.

In discussion with the Graduate Outcomes steering group, HESA has set a number of response rate targets for Graduate Outcomes.

Sector survey response rate reports

Report 1 – by level of qualification

The sector response rates will be displayed by level of qualification as a percentage and a count as shown in the table below.

Report 2 – by subject (HECoS)

Due to the transition from JACS to HECoS this report will be not be available for C20071.

SIC/SOC CODING

This section will contain downloads of the Standard Industrial Coding (SIC) and Standard Occupational Coding (SOC). These can be downloaded in either .xml or .tsv format.

The SIC and SOC data is a continual raw feed and will be updated in the provider portal on a regular basis. The data is subject to change until the end of the collection year. The coding process is on-going during and after the cohort. Therefore, when this data is downloaded it will be the latest version that is available.

The final version of this data will be available at the end of the collection year, once all cohorts have closed. The first release of response data is expected in the spring of the year following closure of the collection.

A guidance note has been produced which should be reviewed before the use of any of the SIC/SOC data.

Once you have selected one of the download options, a message ‘pop up’ similar to the below will be displayed:

Once ‘confirm’ has been selected, the data will be downloaded in the relevant format.

COLLECTION SURVEY RESULTS

Under the 'Collection results' tab, providers are able to download their final collection results. This will be made available in the spring following the closure of the collection.

On this page, providers can see all the published iterations of their own results. Multiple hyperlinks may exist if multiple iterations have been delivered. If more than one iteration exists, the older versions of the results will be listed, with the most recent delivery appearing in the 'latest iteration' section and having the highest iteration number.

The published results file can be downloaded by selecting the hyperlink which will be in the format of 'GraduateOutcomes_20--_iterationnumber_providerUKPRN'.

Confirm terms of data usage

Once providers have clicked the link, they will need to confirm that they accept the terms of data usage which will appear as a pop-up window.

Once they have done this, the collection results will be downloaded in a ZIP file format which will contain the data in .tsv format as per the specification which can be found in the File structures for downloadable files - Survey results section of the survey results coding manual.

The ZIP file will contain a 'ReleaseDescription' file which lists the contents of the ZIP file. Within each ZIP file there will be 10 files:

  • 4 data files
  • 4 Record Description files which describe the structure of a data file
  • 1 Valid Entries file which lists all the codes and their meanings
  • 1 Release Description file, as previously mentioned, which lists all the files in the ZIP file
Important

Before providers download their data, it is essential that the guidance about use of this data and the statistical release instructions are read and understood. This outlines the nature and use of this data during the pre-release embargo period.

Users will require the Graduate Outcomes Survey Results user role in order to view the ‘Collection results’ tab. This role can be granted by the Graduate Outcomes Results Record Contact in the HESA Identity System.

SUPPORT

If you have any queries in relation to the Graduate Outcomes survey, please contact the Liaison team via email on [email protected] or call on +44 (0) 1242 388 531.

You can also join the Graduate Outcomes JISCMail group for updates about the Graduate Outcomes survey and to join in any discussions about it: [email protected]

Need help?

Contact Liaison by email or on +44 (0)1242 388 531.