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Contact and find us

Address

  • HESA
    95 Promenade
    Cheltenham
    GL50 1HZ

Contact us

Data record and collection enquiries
Our Liaison team of expert analysts are here to support you throughout the data collection process.
[email protected] 
+44 (0)1242 211 144

Open data and official statistics
We publish data about UK higher education. For questions about our open data and official statistics, including statistical bulletins, UK Performance Indicators and the Unistats dataset, historical publications or queries about linked HESA/NPD (National pupil database) data applications, please contact the team.
[email protected] 
+44 (0) 1242 211 494

Press office
We provide an enquiry service to members of the media regarding statistics on higher education in the UK.
E [email protected] 
+44 (0)1242 211 120

Training
We deliver training on statutory data collection, submission and analysis. Contact us to discuss your training needs or any questions about an existing booking.
E [email protected] 
T +44 (0)1242 211 452

Finance
For questions or queries about sending or receiving payments and invoices to HESA and HESA Services.
E [email protected]

Complaints
If you are not happy with the service you have received from HESA, please read our Complaints process.
E [email protected]

Data protection
HESA holds information on students and staff in universities, higher education (HE) colleges and specialist providers in the UK. Full details on our policy can be found on our Data protection page.
E [email protected] 
T +44 (0)1242 211 135

Website
If you have any feedback or spot any errors on our website, please let our Communications team know.
E ​[email protected]

Graduate Outcomes
If you are a graduate and have any questions about the Graduate Outcomes survey which are not answered on our dedicated website (www.graduateoutcomes.ac.uk), please email us.
E [email protected]

If you are a provider, please contact our Liaison team: 
[email protected] 
+44 (0)1242 211 144

For all media enquiries relating to the Graduate Outcomes survey, please contact our press office above.

Data analytics service
HESA data analytics services are now delivered by Jisc Data Analytics. Contact them for any enquiries about purchasing a tailored dataset, data enquiry updates or licence renewals; and for existing customer support on tailored datasets, Heidi Plus or other products and services now offered by Jisc Data Analytics.

Find us

The HESA offices in Cheltenham

We are based in Cheltenham town centre on the Promenade. The entrance to our building is just behind Neptune's fountain.

Visiting our office

HESA
95 Promenade
Cheltenham
GL50 1HZ

Directions from the railway station

Our office is around a 25 minute walk from Cheltenham Spa station. You can follow the Honeybourne Line - a disused railway line that's been turned into a cycle/walking path - which takes you from the station into town.

There is a taxi rank at the station (taxis cost around £6-£7). You can also take bus route D from the station forecourt (ask the driver for the Chapel Walk stop).

Parking

There are a number of short-stay car parks close to our office.

You can also use the Arle Court or Cheltenham Race Course park and rides. Buses will take you into Cheltenham town centre.

Map