Our suppliers
The model of open centralisation means that the Graduates Outcomes survey will be administered in a central survey operation overseen by HESA.
As part of our approach, we have appointed a number of third parties. These suppliers will play a critical role in the overall delivery of the survey, and the selection process we have completed has been appropriately robust. Find out more about why they were appointed.
Meet the Graduate Outcomes supplier team:
Feedback management solution supplier: Forsta
Forsta’s technology is widely used to conduct surveys by leading sector bodies, including the Office for National Statistics. It includes a sophisticated online system which is instantly smartphone compatible which is key to the surveying of tech-savvy graduates.
Call centre provider: IFF Research
IFF Research has been one of the research industry’s leading players for over 50 years, with the education sector sitting firmly at its heart for the majority of that time. In recent years, IFF has worked with almost 40 individual HEPs in their delivery of Graduate Outcomes predecessor DLHE, as well as being the survey contractor for all six iterations of the Longitudinal DLHE survey.
Find out more about IFF Research
Data classifications: Oblong
Oblong are business data experts, with their main focus being the classification of businesses and database cleaning/enhancement. They have been SIC coding DLHE for the past 6 years, using specially developed coding software, in combination with a highly experienced manual research team. The classification of Graduate Outcomes is key to allowing analysis and understanding of this large data source, and accuracy and consistency are paramount given the scrutiny and importance of the data.
HESA also uses other subcontractors to provide the technology needed to run the survey and process data. These include, but are not limited to, Infobip (for text messaging) and Microsoft (for technology infrastructure).